ACServiceOS · Built for service teams in India

From the customer call to the service record

Start with one complete complaint and follow it through the office and technician views.

Office coordinator and technician sharing a digital service record.
Illustrative service workflow.

1. Register and schedule

Record the customer, reported problem and appointment. Check the address and contact details before dispatch.

2. Assign and update

Choose the technician and review recorded status updates. Escalate pending work through your coordinator workflow.

3. Resolve and reconcile

Record the resolution, confirm payment entries and review outstanding balances. Retain the history for future service calls.

Explore the service workflow