Applying these tools in Gujarat
See how complaint intake, local appointments and collections fit together for a Gujarat service business.
Explore the Gujarat workflowACServiceOS · Built for service teams in India
Tools for your AC and HVAC service workflow
Use the same service record from complaint intake through assignment, field updates and collection. Review module availability in your license before adopting a workflow.
Customer and complaint management
Record contact details, locality, equipment and the reported problem. Retain job history so office staff can investigate repeat complaints before assigning another visit.
Technician assignment and attendance
Assign work to technicians and review status updates. Record daily attendance and use reports to understand workload. Job tracking means recorded service status; live GPS tracking is not advertised.
Collections, inventory and reports
Record service payments and balances. The inventory module records stock movements, and equipment records can link to jobs. Reports use your company records; module availability is plan dependent.
A browser-based workspace
Office staff and technicians use role-specific views in a web browser. Check the mobile workflow during a demo using the devices your team actually carries.